FREE SHIPPING 10% OFF on Your First Purchase Use Code: PRINTORA10
FREE SHIPPING 10% OFF on Your First Purchase Use Code: PRINTORA10

Exchange Policy

We offer exchanges only in cases where the customer receives a damaged product or an incorrect item. To ensure a fair and transparent exchange process, we require customers to record a clear and continuous unboxing video at the time of opening the package. This video must clearly show the package, the product inside, and the issue observed. Once the unboxing video is submitted, our support team will carefully verify the claim. If the issue is confirmed, the exchange request will be approved. After approval, a replacement product will be processed and dispatched. The exchanged item will be delivered within 7–10 business days, depending on the delivery location. Exchange requests without proper unboxing video proof or requests made after the allowed timeframe may be rejected. This policy helps us prevent misuse while ensuring genuine concerns are resolved efficiently.

Shipping policy

All the products will get delivered in 8 to 10days in the respective address.